With the BCIC Assist app, you can get help quickly and easily. Just a few taps connect you to support when you need it most. Here’s what makes it unique:

• Fast response times: Get immediate assistance when you need it.
• GPS tracking: We can get help to you even if you don’t know your exact location.
• Real-time updates: Stay informed about when help will arrive.
• Flexible payments: Choose from cash, card, or digital payment options.
• 24/7 support: Get help at any time, day or night.

Once you’ve downloaded the app, open it and follow these simple steps:

• Select the type of assistance you need.
• Confirm your location.
• Choose your preferred payment method.
• Receive real-time updates while you wait for help to arrive!

Yes, our support is available 24/7. You can request help anytime, anywhere.

Yes. You’ll be entitled to a refund based on the remaining balance and time left on your policy, and whether you’re owed a claim payment under your policy.

When you request assistance, the app uses your phone’s GPS to locate you, even if you’re unsure of your exact location. This ensures our team can find you quickly.

The BCIC Assist app offers flexible payment options. You can pay by:

• cash
• card (credit/debit)
• digital payments.

Once you request assistance, you’ll receive real-time updates on the app. You can track the arrival time and status of the help coming your way.

Yes. The BCIC Assist app uses the latest security features to protect your personal and payment information.

You can cancel your request if we haven’t yet processed it. Check the app’s status updates to see if cancellation is still possible.

For any questions or technical issues, our customer support team is here 24/7. Reach out directly through the app for immediate assistance.

Currently, the BCIC Assist app is only available for download within Jamaica. To access it, your Android Play Store or Apple App Store region must be set to Jamaica.