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Home & Contents Claims.

We know that at the time of making a claim is when you need us the most, our priority is to make it as hasslefree as possible.

Report a Claim

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Report a Claim

When you’re ready to report your claim, be sure to have the following details available:

  • Policy Information
  • Date of the Incident
  • Location & details of the incident

You will receive a claim reference number within 24hrs. Save and keep this number until the claim has been settled.

Incase of a break-in, report first to the nearest police station. Do not touch or remove damaged items until after the police have arrived. 

Steps to Report a Home & Contents Claim.

Step 1: Get the following information:

  • List of items damaged or destroyed.
  • Date, time and location of incident. Take photos if possible
  • Estimated cost for damaged items.

Step 2: Tell us what happened:

  • Report the accident via online, email, telephone or visit the nearest BCIC branch, agent or broker office.
  • Tell us if you are just reporting for record purposes or claiming on your policy.
  • After we receive your estimate, we will send a claims inspector/property loss adjuster to view the damages.
  • They will advise how to proceed and if any additional information is required.
  • The inspector /adjuster will discuss with you the payable amount under your policy.

Step 3: How you can assist:

  • Share any additional information including photos that can help confirm the details of the claim.
  • Make yourself and vehicle available for the repairer to fix or replace the windscreen in the quickest possible time.

More Claims Steps.

Motor Insurance Claims

Learn more

Motor Cycle Claims

Learn more

Employers' & Public Liability

Learn more

Submit additional Claim Documents Here

Now that you have completed your Claim, What’s next?

We thank you for taking the time to carefully submit your claim. Our Claims department will review the information you submitted and will be in touch with you within 1 business day after submitting your claim.

Report a Motor Claim

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