We know you need us the most when making a claim, our priority is to make it hassle free.
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Expected timelines for Motor Claim
(Theft, Fire, Flood or Lightening ).
1 business day after receipt of your claim report.
2 business days after we receive an estimate of repairs or the name of your repairer.
2 business days after we receive your claim report.
15 business days after the appointment of an investigator an update will be provided.
10 Business days after the inspection of your vehicle.
5 business days after we receive the assessor’s and investigator’s reports.
5 business days after we receive your settlement instructions and any outstanding document(s).
7-10 business days after receiving a signed release.
2 business days after we receive the claim form.
3 business days after we receive the claim report
Within 15 business days after the appointment of loss adjuster an update will be provided
5 business days after we receive the loss adjuster’s report, BCIC will authorize the loss adjuster to discuss the approved settlement with you. If there is no claim to be paid, the loss adjuster will discuss that with you as well.
After the loss adjuster has discussed the settlement offer with you and if you accept, the loss adjuster will request that you sign a Release form
5 business days after we receive the assessor’s and investigator’s reports.
7 business days after receiving a signed Release from the customer
1 business day after receipt of your claim report.
2 business days after we receive an estimate of repairs or the name of your repairer.
2 business days after we receive your claim report.
15 business days after the appointment of an investigator an update will be provided.
10 business days after the inspection of your vehicle.
5 business days after we receive the assessor’s and investigator’s reports.
5 business days after we receive your settlement instructions and any outstanding document(s).
7 business days after receiving a signed release.
2 business days after we receive the claim form.
3 business days after we receive the claim report
Within 15 business days after the appointment of loss adjuster an update will be provided
5 business days after we receive the loss adjuster’s report, BCIC will authorize the loss adjuster to discuss the approved settlement with you. If there is no claim to be paid, the loss adjuster will discuss that with you as well.
7 business days after receiving a signed Release from the customer
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