{"id":3694,"date":"2022-09-05T08:04:21","date_gmt":"2022-09-05T08:04:21","guid":{"rendered":"https:\/\/bciconline.site\/ba\/?page_id=3694"},"modified":"2022-09-05T08:07:42","modified_gmt":"2022-09-05T08:07:42","slug":"privacy-statement%ef%bf%bc","status":"publish","type":"page","link":"https:\/\/bciconline.com\/ba\/privacy-statement%ef%bf%bc\/","title":{"rendered":"Privacy Statement\ufffc"},"content":{"rendered":"\t\t
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BCIC Respects Your Privacy<\/h1>\n\n

Protecting your privacy is very important to us. You have trusted us with your insurance needs for over 50 years, and we take our obligation to safeguard your personal data seriously.<\/p>\n\n

Summary<\/h2>\n\n

Data is important. It is what allows us to personalize our service to you. This summary gives you an overview of why we collect, how we collect and use your personal information, how we protect it, and who can view it. Please read the entire privacy policy below for full details.<\/p>\n\n

How we collect & Use Your Information<\/h3>\n\n
    \n
  • We collect personal information from you directly and from your transactions with us to:\n
      \n
    • process and service your policy<\/li>\n
    • settle claims<\/li>\n
    • conduct data analytics to personalize our service to you<\/li>\n
    • satisfy legal and regulatory requirements<\/li>\n
    • communicate important information about your policy with you<\/li>\n<\/ul>\n<\/li>\n
    • We will not sell your information obtained to third parties but we may share some personal information with third parties who perform services for us. These third party service providers are required to safeguard our customer\u2019s information and may only use it in connection with performing those services.<\/li>\n
    • We secure and limit access to your information.<\/li>\n
    • We protect information about potential, current, and former policyholders.<\/li>\n<\/ul>\n\n

      Information We Obtain from You<\/h2>\n\n

      You will be required to provide us with your personal information to do business with us. \u00a0 Your personal information is anything that could be used to identify you, such as your full name, valid identification document, mailing and residential address, home and mobile phone numbers, email address, TRN\/driver\u2019s license number and date of birth.<\/p>\n\n

      Email Addresses & Mobile Phone Numbers<\/h3>\n\n

      Email and SMS communications are the primary ways in which BCIC shares important information about our customer\u2019s policies with them. These include renewal notices and reminders, communications about your payments and arrears, any claim that you may have and information about special opening hours at our branches or changes in our service delivery.<\/p>\n\n

      We may from time to time send you promotional emails about BCIC\u2019s products and services.\u00a0 If you do not wish to be contacted via email for non-policy related communications, you may unsubscribe by following the instructions at the bottom of any BCIC email you receive.\u00a0 If you do this, please note that this will affect your ability to receive important information about your policy via email.<\/p>\n\n

      To be clear, the below table shows exactly what data we may collect:<\/p>\n\n

      How We May Disclose Your Information<\/h3>\n\n

      Here are some examples of how we may disclose your information:<\/p>\n\n

        \n
      • We must exchange information about you with our agents, investigators, appraisers, attorneys, and other persons who are, or will become involved in processing your application and servicing your policy or any claims you may make.<\/li>\n<\/ul>\n\n
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        • When you are involved in an accident policy information is provided to adjusters and the businesses that will repair your vehicle or any organization that we have determined needs the information to perform a business, professional, or insurance function for us.<\/li>\n<\/ul>\n\n
            \n
          • We may also share your information with another insurance company if you are involved in an accident with their customer; with government departments or law enforcement authorities if required by law, or to protect our legal interests or in cases of suspected fraud or illegal activities.<\/li>\n<\/ul>\n\n

            Information about Your Transactions<\/h2>\n\n

            We may collect information about your transactions and experiences with us such as your payment history, claims, coverage, and vehicle changes. If you commit to purchase a policy with BCIC, we will also confirm your previous motor vehicle record and claims history as permitted by law.<\/p>\n\n

            The Information We Disclose<\/h3>\n\n

            Information about our customers or former customers will only be disclosed as permitted or required by law. Information about you that has been collected is maintained in your policy and\/or claims records.<\/p>\n\n

            How Long We Keep Your Data<\/h3>\n\n

            Generally after your relationship with us ends after 7 years we do not actively process your data.<\/p>\n\n

            To be clear the below sets out when we collect your data, for what purpose and who we may share it with:<\/p>\n\n

            INSTANCES IN WHICH WE COLLECT YOUR DATA:<\/p>\n\n